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Privacy Policy

1. Introduction

At Reliant Healthcare, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our site, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, date of birth, health information, and any other information you provide when using our services.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visits.

3. How We Use Your Information

We may use the information we collect for:

  • Providing and managing our services.
  • Communicating with you about your care and services.
  • Improving our website and services.
  • Compliance with legal obligations.

4. Disclosure of Your Information

We may share your information with:

  • Healthcare professionals involved in your care.
  • Third-party service providers who assist us in operating our services.
  • Regulatory bodies and as required by law.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Object to the processing of your personal data.
  • Withdraw consent at any time where we rely on your consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Terms of Service

1. Introduction

These Terms of Service govern your use of the Reliant Health AU website and services. By accessing or using our services, you agree to comply with these terms.

2. Services Provided

Reliant Health AU provides home care services, including personal care, nursing, and support services.

3. User Obligations

You agree to:

  • Provide accurate and complete information when using our services.
  • Use our services only for lawful purposes.
  • Respect the privacy and rights of others.

4. Limitation of Liability

Reliant Healthcare is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia.

6. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our services after changes constitute acceptance of the new terms.