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Reliant Healthcare LGBTI logo

Embracing Diversity, Ensuring Inclusion

At Reliant Healthcare, we believe that quality care is inclusive care. Our commitment to diversity and inclusion is at the heart of everything we do, ensuring that every individual receives respectful, tailored support that honours their unique identity and needs.

    Founding Member of Pride in Health and Wellbeing

    We're proud to be a founding member of Pride in Health and Wellbeing, an initiative that demonstrates our ongoing commitment to LGBTIQ inclusion. This partnership allows us to:

    • Stay at the forefront of inclusive healthcare practices
    • Collaborate with other organisations to improve LGBTIQ health outcomes
    • Continuously enhance our services to meet the evolving needs of the LGBTIQ community
    Pride in Health and Wellbeing Member 2024 logo
    Close-up of partners holding hands by the seaside

    Inclusive healthcare for every community

    Reliant Health provides exceptional care for individuals, couples, and families from all backgrounds. Whether you’re from a culturally diverse community, identify as LGBTIQ+, or are part of the First Nations community, we deliver personalised healthcare that respects your unique needs and ensures you feel valued and heard.

    LGBTIQ-Inclusive Care

    As advocates for the LGBTIQ community, we implement best practice strategies to achieve better health outcomes for LGBTIQ individuals. Our approach includes:

    • Sensitive collection of relevant medical history using gender-neutral language
    • Matching clients with nurses and carers who best suit their needs
    • Ensuring absolute privacy and acknowledgment of individual sexuality
    • Regular staff training on LGBTIQ-inclusive care
      Rainbow flag waving in the sky
      Female couple hugging in bed

      Our Inclusive Practices

      • Non-religious and non-judgmental home care
      • Safe and welcoming environment for all clients
      • Personalized healthcare programs that honor individual lifestyles
      • Dedicated LGBTIQ representative for continuous research and improvement

      Culturally and Linguistically Diverse (CALD) Communities

      We understand that people from CALD backgrounds may have specific cultural or language needs. Reliant is committed to offering services that accommodate these differences, ensuring that our clients receive the highest standard of care in a culturally sensitive and respectful manner.

      • Language Support: We provide interpreter services and culturally appropriate resources to help break down communication barriers.
      • Culturally Aware Care Plans: Our healthcare staff work with CALD clients and their families to develop care plans that incorporate cultural preferences, ensuring that each client feels understood and valued.
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      National Interpreter Symbol indicating availability of language support services.
      Aboriginal flag and Torres Strait flag

      Supporting First Nations Peoples

      Reliant Health acknowledges and pays deep respect to the Traditional Custodians of the land. We are committed to improving healthcare outcomes for Aboriginal and Torres Strait Islander peoples by offering culturally safe and appropriate care.

      • Culturally Safe Services: Our team is trained in delivering healthcare that respects the values and traditions of First Nations peoples.
      • Collaborative Care: We collaborate with Aboriginal Health Services to ensure that the care we provide aligns with the unique needs of First Nations clients.

      Consumer Participation

      At Reliant, your voice matters. We invite clients, families, and community members to join our advisory group meetings, where we discuss how our services can better meet the needs of those we serve. By sharing your lived experiences, you help shape the way we deliver care and ensure our approach supports the diverse needs of the community.

      To learn more about how you can get involved or inquire about becoming a community advisor, please contact us. Your input is vital in helping us provide the best possible care.

      Hands in a circle together
      A photo of the Reliant office team

      Diversity & Inclusion for Our Team

      At Reliant, we believe that a diverse, inclusive workforce is essential to providing the best care for our clients. We are committed to creating a workplace where every staff member feels valued, respected, and supported. Our team reflects the diverse communities we serve, bringing a variety of backgrounds, perspectives, and skills to our work. We foster an inclusive environment through ongoing training, equal opportunities for growth, and a commitment to respect and equity in all we do. Together, we’re stronger, more innovative, and better equipped to meet the unique needs of our clients.

      At Reliant Healthcare, we understand that there's no one-size-fits-all approach to care. Our services are designed to respect and celebrate the unique history and lifestyle of each individual we serve.

      Experience truly inclusive care with Reliant Healthcare. Contact us today to learn more about our personalised services.