Starting the memory conversation (without a fight): a short guide for families

20/09/2025 11:59 PM - By Reliant Head Office

You don't wake up one morning and decide, "Today we'll talk about memory." It usually starts with something ordinary: the third set of lost keys. A bill that slipped. A "shortcut" that took an hour. Everyone can feel the temperature rising - worry on one side, defensiveness on the other. 


This guide keeps it practical. No labels you're not ready for, no scare tactics. Just the steps that make the next few weeks calmer and more useful. 


1.    Before you talk, write things down

Vague worries cause arguments. Specifics help doctors - and keep conversations respectful.

  • What's changed? Write a few clear examples with dates/times if you can: repeating questions within minutes; leaving the stove on; trouble following a recipe that used to be easy; missing regular appointments; getting lost or confused on a familiar walk.
  • How often? "once", "once a week", or "daily".
  • What's the impact? Late fees, food going off, confidence to go out alone slipping, a minor bump in the car, etc.
  • What's still solid? Finishing the crossword, managing the garden, cooking favourite, social routines. Strengths matter.
This short note becomes the basis for your GP appointment and takes heat out of the conversation at home. You're not judging; you're noticing.

2.    Set the tone before you set the appointment
Lead with care, not accusation.
  • Use "I" statements: "I've noticed the mail piling up and I'm a bit worried. Could we check this together?"
  • Keep it matter-of-fact: calm voice, short sentences, leave gaps for answers.
  • Offer a shared task: "Let's take these notes to the doctor so we're not guessing."
If things get tense, pause and pick it up tomorrow. This isn't a one-shot conversation.

3.    Book a long GP appointment and bring your notes
Ask the practice for a long appointment and say you'd like to discuss memory changes. If the person is comfortable, go together. If they prefer privacy, you can leave your written observations with the receptionist (the GP can read them before or during the consult).
What might the GP do?
  • Take a history and do a general check-up.
  • Review medications.
  • Screen for treatable contributors: infections, thyroid issues, B12/folate, sleep problems, pain, depression.
  • Do a brief cognitive screen and talk about next steps, which may include blood tests or imaging.

4.    Make the next fortnight easier at home
While you wait for results or appointments, small structure beats big promises.
Meds organised the same time each week (use a Webster-pak or similar if helpful).
  • While you wait for results or appointments, small structure beats big promises.
  • Calendar in one place everyone can see (paper on the fridge or a shared phone calendar).
  • Money admin lightened: set up direct debits for key bills; keep a simple list of due dates.
  • Safety tweaks: good night-lighting to the bathroom, kettle instead of stovetop, check smoke alarms.
These aren't forever decisions; they're near-term supports that lower stress for everyone.

5.    Keep respect at the centre
People notice when control is being taken away. The goal is shared problem-solving.
  • Ask before stepping in: "Would it help if I set up the calendar?"
  • Offer choices: "GP next Monday or Thursday?"
  • Hold onto what matters to the person: the morning paper, the weekly swim, the garden.

6.    Talk to Us
If you're noticing early memory changes and want a calm, practical plan, we can help. A short conversation with a Reliant care coordinator can:
  • sense-check the notes you've made for the GP
  • suggest simple near-term supports (meds setup, shared calendar, safety tweaks, carer check-ins)
  • map the next fortnight so home life feels steadier
There's no pressure and no jargon - just clear next steps you control.

Reliant Head Office

Reliant Head Office