Having heard about Reliant from a friend, I had to call them with an urgent request for care for my mother when my father was hospitalised suddenly. It was 4pm on a Friday and a carer arrived within a couple of hours. My use of Reliant has continued since that time with daily care for my elderly parents. I would not hesitate to recommend Jillian and the team. They are responsive to issues and requests, understand the needs of my parents and the family and provide wonderful care and compassion.