Last week we received the great news that Reliant has received the Gold Service Provider Award for the Health and Wellbeing Equality Index (HWEI) at the 2019 Australian LGBTI Inclusion Awards. This award is the national benchmark for LGBTI inclusive service provision in Australia. We are committed to continuously improving our knowledge of and service to the LGBTI community. We are very proud to have received this award and we will continue to strive to maintain an inclusive and safe environment for our clients. Congratulations to all our team!
We were very proud to help launch ACON’s new Ageing Health Outcome Strategy 2017-2021 which outlines the health disparities, and needs, of older members of the LGBTI community. We were invited to share our experiences in catering for the needs of our older LGBTI clients.
The Productivity Commission’s 2011 report, Caring for Older Australians, recommended an emphatic focus on consumer-directed choice in aged care, highlighting the need for the system to be overhauled so it could accommodate not only a significant increase in numbers, but also a more diverse range of seniors with a less homogenous set of requirements. The Ageing Strategy will seek to develop healthy ageing programs, including those to address social isolation, increase uptake of healthy ageing behaviours, and to support self-management skills and capacity for self-advocacy.
Reliant provides truly consumer directed care and place huge emphasis on enabling people to live their lives as they choose and to facilitate that choice. We are proud of our commitment to encouraging clients to be themselves and of our service to our clients who are members of the LGBTI community.
Since day one, our mission at Reliant Healthcare has been to provide the highest standard in human care, not just health care. We are serious about enabling people to really live their best and healthiest lives in the setting of their choosing.
It’s certainly an ambitious goal, but we’re determined.
A task this monumental can only be achieved by working together, and that’s why we are so extremely proud to be a foundation member of Pride in Health + Wellbeing, a program which aims to raise the bar across the board when it comes to LGBTI inclusive health service provision. This is an important foundation which harnesses a group of passionate and empathetic businesses (and people, after all, that’s what we are made of!) focussed on redefining wellness and celebrating diversity in all its glorious forms.
We are all agents for change. At Reliant Healthcare we’re deeply committed to not just health, but overall happiness and believe that diversity, equality and inclusiveness are core pillars of our society. We believe in doing whatever we can, in whatever capacity we can, especially during such a challenging time for the LGBTI community.
Our LGBTI communities and individuals are extremely diverse and face a number of shared and distinct health and social inclusion issues. We also know that when LGBTI individuals require access to health and wellbeing services, they often hit more roadblocks, refrain from accessing critical services, and as a result, experience poorer health and wellbeing outcomes than their non-LGBTI peers. We want to change this.
Working with other industry leaders including Medibank, Lifeline and Flourish we are committed to improving the health and wellbeing of Australian LGBTI communities.
With that in mind, we would also like to share this guide, compiled by ACON, to assist other health services to support LGBTI clients during the protracted debate surrounding marriage equality.