Why we are hopeful about the Aged Care Royal Commission

We are being asked for our thoughts constantly on the Royal Commission into Aged Care Quality and Safety which begins hearing evidence this week in Adelaide. People are surprised when we tell them we are not only thrilled that some of the issues to be examined by the Commission have finally come to the fore, but we are excited that the findings of the Royal Commission will no doubt impose more carefully policed reporting and other obligations on health and aged care providers and result in increased scrutiny – as it should be. More importantly though, this Royal Commission should result in some constructive recommendations to providers based on the submissions made by organisations like ours who pride themselves on safe, innovative and inclusive service delivery.

At Reliant, we enjoyed the process of putting our response together. With a clean track record and a true commitment to safe, quality and consumer-directed care, we were able to reflect and feel proud of the way we do business and look after our valued clients. Providing a response has also allowed us to make some suggestions, based on experiences we have had in dealing with other organisations where we have seen examples of substandard care.

We are thrilled at the positive emphasis of the Royal Commission – actively seeking suggestions for change and improvement across the industry and asking providers to self-reflect and provide information on what they could have done better in the past and what they may need assistance with for the future to ensure they do not let down older Australians, a generally underrepresented and undervalued community.

No doubt there will be shocking revelations as the Commission takes evidence in the comingĀ  months. The important thing to remember is that solid and reliable providers are out there, and hopefully the standard of care across the board will improve so that everyone can have experiences like those of our clients.

The Royal Commission is accepting public submissions, which can be submitted anonymously. We would encourage anyone who feels they can make a valuable contribution to consider making a submission. There is a link here, or please feel free to get in touch with us if we can help in any way.

Please fill in the Contact Form below and we will get back to you.

Reliant Healthcare
Post Building
2.04/46A Macleay Street
Elizabeth Bay NSW 2011

Please call us on:
02 9362 5500
02 9908 8044
Email: info@relianthealthcare.com.au

Call us on 9362 5500